At The House of Marbella, protecting your piece is just as important to us as crafting it. Before any product leaves us, it goes through 2–3 layers of quality inspection to ensure it meets our standards. Each piece is then carefully cleaned and individually checked by two different team members before being approved for packing. Once approved, our dedicated packaging team begins a carefully designed multi-layer packing process. The product is first secured with protective thermocol and placed inside an inner box to minimise movement and impact during transit. The inner package is then thoroughly wrapped with bubble wrap and placed inside a strong outer shipping box for an additional layer of protection. Once completely packed, the package undergoes a drop test to ensure that the packaging is ready to withstand the handling involved during transit. Only after successfully passing our quality, cleaning, packaging and drop-test checks is the order cleared for dispatch. From our hands to your home, every piece is packed with patience, precision and care so it reaches you as beautifully as it left us.